Online for eat-in, delivery and takeaway!
- Be competitive with the latest online ordering technology
- Order ahead, at-table ordering, delivery
- Draw more customers to your business
- Decreases service time, perfect order accuracy
- Integrates in real time with Free Flow Hub
- Intuitive, attractive user interface
- Customised branding to your business and colour scheme
- Targeted marketing deals via customer loyalty, push notifications and regular promotions
The Free Flow Hub Smart App’s major benefit is that it is branded with your business name and design. It is your standalone ordering app to promote your unique business instead of being listed with your competitors. Boost your brand recognition, capture new business and increase the average spend with your own Smart App.
Express your business's unique brand with high quality product images on the menu system so you make it easy for your customers to select an order. Upselling, add-ons, exclusions, condiments, dietary restrictions and other itemised options are available in the Smart App.
Free Flow Hub’s Smart App, POS and self-serve kiosk allow you to manage a loyalty system for your customers. This is an excellent method of retaining existing customers and attracting new ones, as well as having them coming back more often. Reward customers in various ways with complimentary items, discounts or special deals.
The customisable system allows you to offer points on spending or points on product and you can change the redemption rate. Further reward customers for their ongoing relationship with your business by creating different membership levels and a tiered loyalty system. Engage them on social media platforms where they promote your business for you.
Streamline your handling of online with the Orders Manager. Synchronised with Free Flow Hub, Orders Manager enables you to access the real-time status of online orders. Operating on an Android® tablet, it allows the seamless processing of Smart App and website orders.
Staff can view the status of the order, whether it is in preparation, ready for collection, in delivery, or delivered. They can see which delivery driver has been allocated which order, and when they have collected and delivered the order.
Free Flow Orders Manager integrates with Epson printers to print dockets for the kitchen and delivery dispatch. You may like to operate multiple Orders Manager tablets, for example having a tablet in the front of house and in the kitchen, to coordinate orders more effectively.
The Smart App allows customers to skip the queue, or order from their table, thus improving service and turn-around time. Get more customers in and out of your door quickly when they don’t have to queue or wait for your service staff. This improves customer satisfaction and your bottom line.
Receive orders instantly to your kitchen Epson printers and Android tablets. Customers can schedule order delivery or pick up times for later, and you can schedule your workload accordingly.
Customers receive instant order response via notifications. They can see that you have received their order, that it is being prepared, when it is ready, if it is on its way for delivery, and when it is finalised. This ongoing acknowledgement and confirmation is reassuring to the customer, they will never wonder if you received the order or what the progress is.
The app is flexible, intuitive, free and instantly downloaded via the Google Play or Apple App stores. Customers love how easy and convenient it is to use. Consider supplying the Smart App via your own tablets on the tables for customers to place their own orders, speeding up service, saving on staff wages and increasing your profits.
